Policy

Privacy Policy – IRF Helio Tech

At IRF Helio Tech, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, services, and products.
By using our services, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our services.

1. Information We Collect: We may collect the following types of information:
a) Personal Information
  • Name, email address, phone number, and company details.
  • Payment and billing information (if applicable).
  • Job title, industry, and business preferences (for corporate clients).
b) Technical Information
  • IP address, browser type, operating system, and device information.
  • Cookies, tracking pixels, and usage logs.
c) Usage Data
  • Information on how you interact with our website, services, and digital platforms.
  • Pages visited, time spent on pages, and navigation patterns.
d) Third-Party Information
  • We may collect data from third-party sources, such as public databases or partners, when you authorize them to share your information with us.

2. How We Use Your Information: We use the information we collect for the following purposes:

✅ To Provide and Improve Services:
  • Deliver the services you request.
  • Personalize and enhance your user experience.
  • Optimize service performance and address technical issues.
✅ For Communication and Support:
  • Respond to inquiries, offer technical support, and provide customer service.
  • Send service-related notifications and updates.
✅ Marketing and Promotions:
  • Send newsletters, promotional offers, and service announcements (with your consent).
  • Conduct market research to better understand client needs.
✅ Security and Compliance:
  • Prevent fraud, unauthorized access, or security threats.
  • Comply with legal obligations and regulatory requirements.

3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience.
a) Types of Cookies We Use
  • Essential Cookies: Necessary for the proper functioning of our website.
  • Analytics Cookies: To track website performance and gather usage insights.
  • Marketing Cookies: Used for targeted advertising and retargeting campaigns.
b) Managing Cookies: You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect certain functionalities of our website.

4. Data Sharing and Disclosure: We do not sell, rent, or trade your personal information. However, we may share your data with:
  • Trusted Service Providers: Third-party vendors who help us deliver our services (e.g., cloud providers, payment processors).
  • Business Partners: When necessary for joint marketing or service delivery.
  • Legal Compliance: If required by law or to protect our legal rights.
  • Corporate Transactions: In case of a merger, acquisition, or sale of assets, your information may be transferred.

5. Data Security: We implement industry-standard security measures to protect your data, including:
  • Encryption: Protecting sensitive data during transmission.
  • Access Controls: Limiting access to authorized personnel only.
  • Regular Audits: Ensuring compliance with security policies.
Despite our best efforts, no method of data transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your data.

6. Data Retention: We retain your information only for as long as necessary to:
  • Provide services to you.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.
Once data is no longer required, we securely delete or anonymize it.

7. Your Rights and Choices: You have the following rights regarding your personal data:

✅ Access and Correction:
  • You can request access to the personal information we hold about you.
  • You have the right to request corrections or updates.
✅ Data Deletion:
  • You may request the deletion of your personal data, subject to legal obligations.
✅ Opt-Out of Marketing:
  • You can opt out of receiving marketing communications by following the unsubscribe link or contacting us directly.
✅ Data Portability:
  • You may request a copy of your data in a structured, machine-readable format.
✅ Withdraw Consent:
  • If we process your data based on consent, you can withdraw it at any time.

8. Third-Party Links: Our website or services may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies.

9. International Data Transfers: If you access our services from outside [India/UP], you acknowledge that your data may be transferred and processed in jurisdictions with different data protection laws. We take appropriate safeguards to ensure your data is protected.

10. Children’s Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have unintentionally collected such data, please contact us.

11. Changes to This Policy: We may update this Privacy Policy periodically to reflect changes in our practices. We encourage you to review this page regularly. The "Last Updated" date will indicate the most recent changes.

12. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
IRF Helio Tech
[info@irfhelio.com]
[+91-800-000-6232]
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